Talk to an Actual Person Every Time: Because People Come First

In a world where automated phone systems, chatbots, and endless hold times have become increasingly common, speaking with an actual person can feel like a luxury. At Eau Gallie Electric (EGE), we believe it should be the standard.

When you contact our company, you’re not just another service request or project number. You’re a person, a neighbor, a homeowner, or a business owner who deserves to be heard, respected, and treated with genuine care.

Since 1948, Eau Gallie Electric has proudly served Melbourne, Florida, and the surrounding communities with dependable residential, commercial, and industrial electrical services. Throughout our history, technology has changed, our capabilities have expanded, and our company has grown. However, one thing has remained constant: our commitment to putting people first.

We’re more than an electrical contractor. We’re a faith-based, veteran-owned company that believes serving others is both a responsibility and a privilege.

And sometimes, making a difference starts with something as simple as answering the phone and listening.

Real People, Real Conversations, and Real Customer Service

Why Personal Communication Still Matters

Have you ever called a company with a simple question, only to spend the next 20 minutes navigating automated menus? Or submitted an online request and wondered whether anyone actually received it?

We understand how frustrating those experiences can be.

When someone contacts Eau Gallie Electric, they’re often looking for help with something important. Perhaps a homeowner is concerned about an electrical problem, a business owner needs an electrical upgrade, or a commercial property manager is coordinating a major installation.

Whatever the situation, we believe customers deserve personal attention.

Our goal is to make communication straightforward, helpful, and reassuring. We want customers to feel comfortable asking questions, discussing concerns, and understanding their options.

Electrical work can be complicated, but getting answers shouldn’t have to be.

We believe good customer service means listening carefully, communicating honestly, following through on commitments, and treating every customer with respect.

It’s not simply about completing an electrical project. It’s about building relationships that last long after the work is finished.

A Company Founded on Service, Built by Veterans

Our History Began With a World War II Veteran

Eau Gallie Electric’s commitment to service dates back to 1948, when Garland Reynolds, a United States Navy veteran who served during World War II, founded our company in Melbourne, Florida.

From those early beginnings, EGE became one of Central Florida’s original electrical construction companies.

Our roots were established during a time when business relationships often began with a handshake, a conversation, and a promise to do good work.

Those principles continue to influence how we operate today.

In 2005, Eau Gallie Electric entered a new chapter when the company was purchased by Chris Hughes, another proud United States military veteran.

Chris graduated from the United States Military Academy at West Point with a bachelor’s degree in Mechanical Engineering. He also served as a combat veteran with the 82nd Airborne Division, deploying to Iraq in 2004.

His military experience reinforced the importance of discipline, accountability, teamwork, leadership, and serving others.

Today, Eau Gallie Electric is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

While our company has grown considerably since its founding, our veteran heritage continues to shape our approach to customer service.

We believe leadership means taking responsibility, keeping our word, and doing what’s right, even when nobody is watching.

These aren’t just values we display on our website. They’re principles we strive to demonstrate through our work and our relationships with customers.

Our Faith Is at the Heart of How We Serve

More Than a Business, a Mission to Make a Difference

At Eau Gallie Electric, our Christian faith plays an important role in defining who we are.

Our mission is to answer God’s call to help change people’s lives as we serve them in our community.

We believe that every interaction provides an opportunity to demonstrate kindness, integrity, compassion, and respect.

That philosophy influences how we treat our customers, how we support our employees, and how we approach our responsibilities as a local business.

For us, providing excellent electrical services is one way we can serve others. But we also recognize that people face challenges extending far beyond their electrical needs.

Sometimes, someone needs a little encouragement.

Sometimes, they need someone willing to listen.

And sometimes, they simply need to know that somebody cares.

We Even Welcome Prayer Requests

One of the ways we put our faith into action is by welcoming prayer requests through our website.

We understand that life can bring unexpected difficulties, whether involving health, family, financial struggles, personal challenges, or other circumstances.

We believe in the power of prayer and consider it an honor to pray for individuals and families who request it.

You don’t have to be an Eau Gallie Electric customer to reach out with a prayer request.

Our desire to serve extends beyond electrical installations and repairs. We want to be a positive presence in the lives of people throughout our community.

If you or someone you love could use prayer, we invite you to visit our Prayer Request page.

Because to us, caring for people means recognizing that their needs are often much greater than the service they’re calling about.

Residential Electrical Services With a Personal Touch

Your Home Deserves More Than Just Another Contractor

Your home is where your family gathers, memories are made, and everyday life happens.

When something goes wrong with your electrical system, it can create uncertainty, inconvenience, and legitimate safety concerns.

We understand that inviting an electrical contractor into your home requires trust.

That’s why our approach to residential electrical services focuses on more than technical expertise.

We want homeowners to feel informed, comfortable, and confident throughout the process.

Whether you’re scheduling a small electrical repair, upgrading your electrical panel, installing new lighting, improving surge protection, or planning a larger electrical project, our team is committed to providing attentive service.

We believe homeowners should understand what work is being performed and why it matters.

Our goal is to answer questions clearly, explain available solutions, and help customers make informed decisions about their homes.

We also recognize that every household is different.

Some customers are planning improvements to a home they’ve owned for decades. Others are moving into their first house or preparing for a growing family.

Regardless of the circumstances, we strive to approach every project with the same professionalism, patience, and respect.

No electrical project is too small for us to care about the person behind it.

Commercial Electrical Services Built Around Relationships

Helping Local Businesses Succeed

Our commitment to personal customer service extends to the businesses and organizations that depend on us.

Commercial electrical projects often involve multiple people, detailed schedules, operational requirements, and important financial considerations.

Business owners and property managers need an electrical contractor who understands these challenges and values clear communication.

At Eau Gallie Electric, we work with commercial customers on a wide variety of electrical needs, including lighting systems, electrical panels, commercial renovations, new construction, electrical maintenance, and other specialized installations.

We understand that electrical issues can interrupt business operations, inconvenience employees, and affect customers.

That’s why we believe dependable service begins with understanding the customer’s goals and concerns.

Communication Is Part of a Successful Project

For commercial customers, communication can be just as important as the electrical work itself.

Project timelines, access requirements, safety considerations, and coordination with other contractors can all affect how smoothly a project progresses.

We strive to establish clear expectations and maintain professional communication throughout the process.

Whether we’re working with a small local business or supporting a large commercial facility, our goal remains the same: provide quality electrical solutions while treating the people involved with respect.

We want business owners to view Eau Gallie Electric as a dependable partner, not simply another name on a contractor list.

When local businesses succeed, our entire community benefits. We’re proud to play a role in supporting the facilities, workplaces, and infrastructure that help our region thrive.

Our Commitment Doesn’t End When the Job Is Finished

Building Long-Term Relationships Through Dependable Support

Some companies focus primarily on completing the sale or finishing the installation.

At Eau Gallie Electric, we believe customer relationships should extend beyond the initial project.

Electrical systems require ongoing attention, and customers may have questions or additional needs long after an installation is complete.

Whether someone needs future maintenance, additional electrical improvements, troubleshooting, or assistance planning another project, we want them to feel comfortable reaching out.

We believe earning a customer’s trust is an ongoing responsibility.

That means standing behind the quality of our workmanship, communicating professionally, and continuing to demonstrate the values that brought customers to us in the first place.

For homeowners, this can mean having an electrical contractor they feel confident calling as their needs change.

For commercial customers, it can mean developing a relationship with a company familiar with their facility and electrical requirements.

Our goal isn’t simply to complete one project.

It’s to become the electrical company customers remember, trust, and recommend to others.

Proudly Serving Melbourne and the Communities Around Us

Local Roots, Lasting Relationships

Eau Gallie Electric has called Melbourne, Florida, home since 1948.

For more than 75 years, we’ve had the privilege of serving homeowners, businesses, and organizations throughout Brevard County and beyond.

Our local service area includes communities such as Melbourne, West Melbourne, Palm Bay, Satellite Beach, Indialantic, and surrounding areas.

While our capabilities have expanded to support major commercial, industrial, and government projects throughout Florida and across the United States, our connection to our hometown remains important to us.

We recognize that the people we serve are more than customers.

They’re our neighbors, fellow business owners, community members, and families.

They’re the people we see at local stores, restaurants, churches, and community events.

We take pride in knowing that the work we do helps support the places where people live, work, learn, and build their futures.

Every electrical repair, installation, and commercial project is an opportunity to contribute something positive.

We believe a successful business should do more than generate revenue. It should create opportunities, support its community, and make a meaningful difference in people’s lives.

That belief has helped guide Eau Gallie Electric through generations of growth and change.

What Makes Eau Gallie Electric Different?

Experience, Integrity, Faith, and Genuine Care

There are many electrical contractors serving Florida. We understand customers have choices, and we never take their trust for granted.

What makes Eau Gallie Electric different isn’t just our experience or the variety of electrical services we provide.

It’s the combination of our history, our people, and our commitment to serving others.

We bring together decades of electrical experience, veteran-led leadership, a strong Christian foundation, and a genuine desire to provide excellent customer service.

Our company believes in:

• Personal communication: Treating customers as individuals and making meaningful conversations a priority.
• Honesty and integrity: Providing straightforward information and approaching every project responsibly.
• Respect for every customer: Valuing residential homeowners and commercial clients alike.
• Quality workmanship: Taking pride in safe, professional electrical solutions.
• Long-term relationships: Remaining committed to our customers beyond the initial installation.
• Faith and compassion: Looking for opportunities to encourage, support, and make a difference in the lives of others.
• Community service: Remembering that our work affects real people, families, and businesses.

These principles guide our mission and influence the kind of company we strive to be every day.

Experience the Eau Gallie Electric Difference

At Eau Gallie Electric, we believe great customer service begins with a simple idea: people matter.

Whether you’re calling about an electrical issue at home, planning improvements to your business, or coordinating a complex commercial installation, you deserve to work with people who listen, care, and take your concerns seriously.

Since 1948, our company has been built around serving others. From our founding by a World War II Navy veteran to our continued leadership under fellow veteran Chris Hughes, we’ve remained committed to the principles of integrity, responsibility, and service.

Our faith reminds us that every person deserves kindness and respect. Our experience gives us the knowledge to tackle demanding electrical challenges. And our commitment to customer service brings those qualities together.

We’re proud to serve Melbourne, Brevard County, and customers throughout Florida and beyond.

At Eau Gallie Electric, you’re more than a customer. You’re a person worth listening to, a relationship worth building, and an opportunity to make a positive difference.

Need residential or commercial electrical services? Give us a call to connect with our team!

We look forward to speaking with you.

Frequently asked questions

Why is personal customer service important when choosing an electrical contractor?

Electrical projects often involve important decisions about safety, functionality, and cost. At Eau Gallie Electric, we believe customers deserve to speak with real people who listen to their concerns, answer questions, and explain their options. Whether you’re a homeowner or business owner, our goal is to provide clear communication, dependable service, and a positive experience from start to finish.

What makes Eau Gallie Electric different from other electrical contractors?

Founded in 1948 by World War II Navy veteran Garland Reynolds, Eau Gallie Electric continues its tradition of service under veteran owner Chris Hughes. As a faith-based, veteran-owned company, we prioritize integrity, compassion, quality workmanship, and lasting customer relationships. We proudly serve residential and commercial customers while striving to make a positive difference in our community.

Sources

1. Eau Gallie Electric – Official Website – Company history, electrical services, mission, and commitment to customers.