Generator Repair and Maintenance Services

1. Inspect, clean, or replace all filters (oil, fuel, and air)
2. Change lubricating oil and filter (once per year)
3. Replace spark plugs as necessary
4. Check air inlets and outlets for debris and clean as necessary
5. Check and add battery fluid (recommend battery replacement every 3-5 years)
6. Check and add engine coolant up to 1 gal. if applicable (recommend engine coolant replacement every 3 years)
7. Spray engine linkages with light oil
8. Check voltage and frequency produced by generator and adjust to proper settings annually
9. Check and adjust valves as needed per equipment manual
10. Check operation of transfer switch (required once per year, typically before Hurricane season)
11. Operate generator with and without house load. Test for voltage, frequency, and amperage
12. Inspect belt condition and tension, if applicable
13. Inspect unit for fuel, oil, and coolant leaks
14. Check operation of system without load
15. Inspect battery cable connections, clean as needed
16. Advise owner of any condition that may require additional service
17. Apply corrosion preventative measures (will slow down corrosion)
18. Priority for all maintenance agreement customers during times of emergency
19. Mobile Link dealer monitoring included for generators equipped with Wi-Fi device*

A Mobile Link Fleet managed service allows our team to view the status of your generator which can help identify problems.  This can help cut down on the amount of downtime and could even allow us to help you get your generator back into operation without dispatching a technician. Not all generators will have the capability for a Mobile Link connections, please contact our generator service department and provide them with your generator’s serial number to determine if yours is compatible.

Maintenance and warranty are two separate things.  Your warranty covers failures of parts on your generator (please review the manufacturer’s warranty statement for coverage), while maintenance covers routine preventative maintenance services (i.e. oil changes, filter changes, testing, etc.).

Generator preventative maintenance is a routine service to ensure your generator operates reliably during power outages. It includes inspections, testing, and maintenance to prevent unexpected failures.

The frequency of preventative maintenance depends on factors like generator usage and environmental conditions. Typically, it’s recommended every 6 to 12 months.

A maintenance agreement ensures regular, scheduled servicing, reducing the risk of breakdowns and extending the generator’s lifespan. It also provides priority service during emergencies.

Generator load banking is a test that applies an artificial load to the generator to ensure it can handle its rated capacity. It helps verify the generator’s performance and reliability.

Load banking should be conducted periodically, typically every 12 to 24 months, or when significant changes are made to the generator system.

Yes, load banking can reveal potential problems with your generator’s performance, such as voltage fluctuations or overheating, allowing for timely repairs.

A generator overhaul involves a comprehensive refurbishment of the generator to extend its lifespan and improve performance. It’s necessary when the generator’s components are nearing the end of their service life.

Signs include increased breakdowns, reduced efficiency, or when the generator no longer meets your power requirements.

A generator refurbishment may involve replacing worn-out parts, upgrading outdated components, and ensuring the generator complies with current codes and standards.

Generator refurbishment can be a cost-effective solution, especially when your current generator has a solid engine and frame. It can save money compared to purchasing a new generator.

The duration varies depending on the extent of the work and the generator’s size and complexity. It can range from a few days to several weeks.